FAQ

How to reactivate your subscription
by Kate Curry
How to update my shipping address?
by Kate Curry
How Can I Add/Remove Club Exclusive Offers?
by Kate Curry
How do I skip a month?
by Kate Curry
How do I Pause or Cancel my Subscription?
by Kate Curry
How to change your charge date?
by Kate Curry
Return & Exchange Policy
by Cam Bruhns
Where is my subscription?
by Cam Bruhns
Can I use a Coupon Code on Subscription Boxes?
by Cam Bruhns
How long do I have to wait to get my box?
by Cam Bruhns
Can I return my Subscription Box?
by Cam Bruhns
Can I gift a Subscription Box to a friend or family member?
by Cam Bruhns
How do I sign up to become a Darn Good Yarn Wholesaler?
by Cam Bruhns
My package is missing, what should I do?
by Cam Bruhns
Do you ship internationally?
by Cam Bruhns
What should I do if I receive the wrong item(s)?
by Cam Bruhns
My item arrived damaged, what should I do?
by Cam Bruhns
When will my order ship?
by Cam Bruhns
How do I see my Karma Points balance?
by Cam Bruhns
What are Karma Points?
by Cam Bruhns
How do I redeem my Karma Points?
by Cam Bruhns