We believe in starting at love. So we want you to be totally starting at love and adoring your Darn Good Yarn. We know that shopping for things on the internet can be a little scary. But remember, we got your back! If you're not totally thrilled with your Darn Good Yarn purchase, just let us know! We can help you with a return or exchange (please note this does not apply to final sale items). Reach us at 518-831-1703 or if email is easier for you try us at firstname.lastname@example.org. We're usually here during the week so if we're not around, just leave a message! xoxo
We are so grateful for your trust in us to supply you with amazing Darn Good Yarn goodies. So, when we get your order we do our very best to get them out the door to you within 1 business day. Starting at love and getting your order ASAP means you can start sharing our love sooner! If something is backordered we usually tell you in the product description while ordering. Otherwise, plan on getting your items in about 5 days (longer for international...sorry!).
We know the faith it takes to entrust us with your information and that fact is not lost on us! We value you and your privacy and you have our word that we never share any of your information with any affiliates nor do we or will we ever sell your information. That's just not how we roll. We view ourselves as a community of women who support one another and you have our word that we keep all your information private and we do not store your credit card or payment information.
Who doesn't love a good deal? We certainly do and hope to extend that to you through the coupon codes and specials we at Darn Good Yarn run! We are more than happy to honor one coupon code per order. Have a 15% off coupon and a free shipping coupon? Pick which one is the better deal and keep the other for next time! Sometimes products already on sale may be excluded from discount codes. This ensures we are able to keep true to our mission of providing living wages for our cooperatives overseas. If you have any questions please contact us at email@example.com.