Darn Good Yarn's Return Policy
Please note this fantastic return policy is for the yarn purchased on my site darngoodyarn.com, not ebay (Ebay is a 14 days in original condition--sorry it's more strict, their fees make it very restrictive, feel free to order through this site and get a better deal anyway!).
Q: What's your return policy?
A: Did you ever hear that commercial that talks about happy cheese comes from happy cows? Well, happy crafts come from happy Darn Good Yarn-ers. I (Nicole, the owner of Darn Good Yarn) know that shopping online can suck sometimes. When it comes to yarn, it's a tactile experience... mmm to run your fingers over the yarn. So, shopping for these jewels online takes a wind out of the sales a little (but luckily I charge a lot less than your LYS, you're still supporting one very small business and you can shop in your PJ's at my store).
But, this is why Darn Good Yarn is so, well, Darn Good. Try it, Feel it, Love it, Hate it, Use it, Stare at it. If you're not pleased with it (even if you've started crafting with it), send it all back in 30 and I'll refund you even the shipping. Trying Darn Good Yarn is 100% Risk Free If you've started using it and you're not delighted, just stop, take it off the needles, put it in the box and send it back to me. You have 30 days from placing the order, International orders have 40 days from placing the order. Prior to returning any yarn, please contact us at firstname.lastname@example.org with the reason and what exactly you're returning.
- Nicole Snow