Have questions about Darn Good Yarn and all of our cool knitting and crochet yarns? You’re in the right place!
Q: What’s your shipping costs and places you ship?
A: Darn Good Yarn ships world wide. We provide flat rate shipping the USA ($4.99), Canada and Mexico ($7.99) and the UK ($9.99). If you need the yarn to go to another country please contact Nicole, she’ll give you a shipping quote. firstname.lastname@example.org
Q: How do you ship?
A: I ship a couple of different ways. Retail orders in the United States ship via the post office’s first class mail system or FedEx SmartPost with final delivery by the U.S. Postal Service®. Expect shipment time take 2 to 8 business days in the contiguous 48 states. Transit times are longer for Alaska, Hawaii, U.S. territories, and APO or FPO destinations. I try to process orders the day I get it in, but sometimes I fall a little behind (because I’m a one-woman business!) If you are in a rush or have a deadline, please let me know via phone call or email!
Wholesale orders are normally shipped via FedEx Ground or FedEx SmartPost with final delivery by the U.S. Postal Service®
If you would like more info about SmartPost, visit fedex.com/us/smartpost
International shipments will go either international first class mail (about 2 weeks), Priority Mail (2 weeks) or International Economy via FedEx. These methods are all dependent on weight of your order. If you’re unsure, just ask! That’s why I’m here:)
Q: What’s your return policy?
A: Did you ever hear that commercial that talks about happy cheese comes from happy cows? Well, happy crafts come from happy Darn Good Yarn-ers. I (Nicole, the owner of Darn Good Yarn) know that shopping online can suck sometimes. When it comes to yarn, it’s a tactile experience… mmm to run your fingers over the yarn. So, shopping for these jewels online takes a wind out of the sales a little (but luckily I charge a lot less than your LYS, you’re still supporting one very small business and you can shop in your PJ’s at my store).
But, this is why Darn Good Yarn is so, well, Darn Good. Try it, Feel it, Love it, Hate it, Use it, Stare at it. If you’re not pleased with it (even if you’ve started crafting with it), send it all back in 30 days and I’ll refund you your purchase price (minus shipping). If you’ve started using it and you’re not delighted, just stop, take it off the needles, put it in the box and send it back to me. You have 30 days from placing the order, International orders have 40 days from placing the order. Prior to returning any yarn, please contact us at email@example.com with the reason and what exactly you’re returning.
Q: So, what can I make with this yarn? I need some ideas!
A: Our yarn is wonderful for some excellent projects like scarves, purses, tote bags, hats, vests, embellishments ponchos and rugs. They are a nice compliment to felted crafts too. Also, each Recycled Silk Sari Yarn skein is hand-spun in Nepal creating amusing unpredictability making any project, no matter how straightforward in pattern, instantaneously enchanting. Go and check out the “Get Inspiration” link (on the top of the page) and explore what Featured Artists, Fellow Darn Good Yarn-ers and the Darn Good Yarn Family are doing! You’re bound to find some great ideas and free knitting and crochet patterns there!
Q: So, this recycled silk, it’s your specialty right.. tell me more about it.
Darn Good Yarn’s Recycled Silk Sari Yarn is undeniably the most distinctive yarn you will ever come across as you embark on your crafting adventures. Silk remnants (from the actual creation of regional saris—not old used silk) are hand spun primarily by women’s co-ops and cottage businesses into luminous silk skeins for you to enjoy.
Not only will you get some great yarn you’ll be contributing to a grassroots economy in Nepal and India. When you craft up this yarn you’ll automatically be connected with the people, mainly women, living on the other side of the world. An immense amount of time and raw skill goes into each hand crafted skein. The silks are sorted, teased by hand and then hand-spun to create the yarn. We only do business with co-ops who provide fair trade and wages to the people who create Darn Good Yarn’s yarn. This in turn provides locals with wages, healthcare & education benefits for them and their families.
This yarn is sometimes called the following: Himalayan Silk Yarn, Recycled Sari Yarn, Recycled Sari Silk Yarn, Nepalese Yarn, Kathmandu Yarn, Rungy Chungy Yarn, and Tibetan Yarn.
Q: How should I take care of my yarns purchased from Darn Good Yarn?
A: Dry clean or hand wash in cool water. Do not wring. Reshape and lay flat to dry. Or you can read more about care here: http://www.darngoodyarn.com/2009/10/silkyarncare/
Dry-cleaning your recycled silk garment is recommended if you want your garment to retain the look and feel it had when newly completed.
Recycled silk can be handwashed in cold water and dried flat. Be VERY careful to support it when wet to avoid stretching. Do not twist or wring. Lie flat to dry. The silk will “fuzz” a bit after handwashing, so the texture will bedifferent from that of the newly completed garment.
Personally, I’m a huge fan of Dryel or SOAK wash for aything I hand mak
Q: How long does it take to process my order?
A: We will normally pack and ship your order within 24-48 business day hours
Q: What makes your yarn so different?
A: We get the best, charge the least, end of story! Best of all, because we support fair trade and the local artisans around the world you will too when you order from Darn Good Yarn.
Q: What is your philosophy…on this yarn?
A: Good question. Aside from this yarn being 100% Child Labor Free. We concentrate on the promotion of Nepali and Indian people to help secure their skills and lifestyles throughout the local region. For our recycled silk yarn, hemp and other accessories from Nepal, they employee village women through which various benefits are extended such as health care and education for their children. Fair trade and social benefit….and really great yarn….Does it get any better? We didn’t think so either.
Q: What are some of your knitting tips for DGY’s Recycled Silk Sari Yarn?
A: Well we’re glad you asked. As you use each skein (particularly more than 1 in 1 project) you will achieve a beautiful kaleidoscopic look. We prefer to mix this yarn with a solid yarn. It’s fun to throw into the mix when felting certain projects too! Don’t forget, if you’d like a loopy, lacey look, use larger needles.
When you’re knitting: The strands should be kept twisted this will reduce breakage. Occasionally, we find the yarn can break. We simply tie it back together with a simple square knot and you can’t even tell! We’re sure there are more eloquent ways to deal with breakage but this is the easiest and most universal. However, once you have your project knitted up you shouldn’t have any problems with breakage… it’s the strength in numbers theory:)
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