Rewards
Please note this fantastic return policy is for the yarn purchased on the site darngoodyarn.com.
Q: What's your return policy?
A: Did you ever hear that commercial that talks about happy cheese comes from happy cows? Well, happy crafts come from happy Darn Good Yarn-ers. I (Nicole, the owner of Darn Good Yarn) know that shopping online can suck sometimes. When it comes to yarn, it's a tactile experience... mmm to run your fingers over the yarn. So, shopping for these jewels online takes a wind out of the sales a little (but luckily I charge a lot less than your LYS, you're still supporting one very small business and you can shop in your PJ's at my store).
But, this is why Darn Good Yarn is so, well, Darn Good. Try it, Feel it, Love it, Hate it, Use it, Stare at it.If you are unsatisfied with your purchase, you may return it to us for a refund or exchange within 60 days unless the product was a closeout or final sale item. To qualify for a refund, the items must be returned in original condition unworn. It is your responsibility to pay for the order to be returned. If you are exchanging 2 or more items, there will be a $5 fee to cover shipping new product to you But, If we made a mistake, we will always make it right at no expense to you.
All product returns require a Return Merchandise Authorization (RMA) number. You may obtain an RMA number by clicking on the button below. Returns without an RMA number are subject to a 25% restocking fee.